to customer queries Always adhere to the service level agreements Respond professionally to website queries Excellent data entry skills Strong telephone etiquette Always demonstrate an elevated level of customer
to customer queries Always adhere to the service level agreements Respond professionally to website queries Excellent data entry skills Strong telephone etiquette Always demonstrate an elevated level of customer
product/service information.
unpredictable environmentsEthical Standards: Commitment to upholding ethical standards and adhering to all relevant surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate
communication, in English and Afrikaans, at all levels as well as:
Formal Education:
Experience:
Effectively maintain claims standards and provide quality client service:
efficiently and in line with service level agreements and standards. Acting on all incoming calls within multi-skilling is required. Work accurately with high level of attention to detail. Advanced MS Office proficiency
efficiently and in line with service level agreements and standards. Acting on all incoming calls within multi-skilling is required. Work accurately with high level of attention to detail. Advanced MS Office proficiency
dealt with in an efficient manner and that a high level of client service is maintained.
all customer purchase orders prior to the order entry process, resolving all discrepancies and moving
Position:
Ensuring established quality standards through continuous evaluation and reporting of compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development