The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
efficient and effective solutions. Update customer account/details with necessary information when needed and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Progressively advance personal
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs