Ensure timely resolution of technical queries and effective troubleshooting to meet customer needs. Meet further education. Assist at the trade counter as needed, ensuring prompt and professional service to customers feedback, or customer requests for items not yet part of company product range. Adhere to procedures and and account clearances before releasing goods. Experience in a similar technical customer-facing role.
12 qualification and a minimum of 3 years of experience in a customer service-oriented environment within through written and verbal channels.
dedicated professional to ensure a seamless service experience for their customers. The role involves fostering fostering excellent communication among customers, parts, and service departments to achieve both customer years of experience as an aftersales consultant or in a related role. Premium brand experience is a must to confirm challenging problems. Following up on parts orders and promptly informing customers of any delays accurate customer information. Monitoring outstanding parts orders and unpaid invoices. Confirming customer
dedicated professional to ensure a seamless service experience for their customers. The role involves fostering fostering excellent communication among customers, parts, and service departments to achieve both customer of experience as an aftersales consultant or in a related role.
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing answer Meet with external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination contact centre schedules and protocols Provide first time client contact resolution where possible Position centre and administration industry You must have experience dealing with clients/brokers/IFA's
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing answer Meet with external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination contact centre schedules and protocols Provide first time client contact resolution where possible Position centre and administration industry You must have experience dealing with clients/brokers/IFA's
Qualification - Essential Grade 12 Experience - Essential Minimum 3 years of experience in a customer service orientated
Qualification - Essential Grade 12 Experience - Essential Minimum 3 years of experience in a customer service orientated