The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound engage with existing clients whose accounts are in default, assisting them in making payment arrangements arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional customer effective communication and problem-solving. Assisting clients according to the rejection reason received Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
be successful in this role, the candidate will assist the Customer Relations Manager in all areas of material through tracking and feedback.
be successful in this role, the candidate will assist the Customer Relations Manager in all areas of Media activities, responses, and feedback.
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help report to our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications: Champion • You are able to take ownership and accountability • You are able to multi-task • Excellent verbal
external parties (DD/IFA) when the need arises • Assist with monthly close off co-ordination (which may may require after hours and weekend work) • Assist with service recovery and client apologies, also help report to our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications: Champion • You are able to take ownership and accountability • You are able to multi-task • Excellent verbal
existing policies and other enquiries
Assisting clients with queries
Solving complaints
performance metrics, and customer feedback.
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge