Requirement – Afr & Eng client base) -Matric / Grade 12 -Minimum 5 years recent inbound reservations experience communication skills -Non smoker -Own reliable vehicle to work -Willing to commit to long term employment with
and admin skills.
Ability to work shifts.
A stable work history.
Reliable and contactable
/>This position involves shifts and weekend work (07h00 to 16h00 or 09h00 to 18h00 Monday to Friday
scripted questions
Flexible and adaptable to working hours Shifts
Persuasive negotiation skills
customer service/care principles to all calls
Working with People
Ability to learn and grasp information
in a call center NOT NEGOTIABLE: Must be able to work night shift (until 22h00) and weekends on rotation
Life insurance industry Previous experience in working with client and/or intermediary service providers
Life insurance industry Previous experience in working with client and/or intermediary service providers
Care Coordinator for an automotive company who will work closely with the Aftersales and Customer Care team
communication and negotiation skills. Ability to work independently. Be honest and trustworthy with an
communication and negotiation skills. Ability to work independently. Be honest and trustworthy with an
post-graduate qualification • Previous experience in working with client and/or intermediary service providers attention to detail and quality driven • Ability to work effectively with others and contribute to team task