attorneys / clients with telephonic queries Minimum Requirements : Matric Previous customer service/telephone Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
attorneys / clients with telephonic queries Minimum Requirements : Matric Previous customer service/telephone Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
***THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE***
Job Requirements
Matric Certificate
A valid Drivers
Service Advisor duties
Good computer (DMS) and admin skills
Fully bilingual (English & Afrikaans)
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Non â Negotiable Job Requirements
Matric Certificate or Equivalent
Excellent interpersonal and admin skills.
Ability to work shifts.
A stable
Collaborate with departments such as security, admin, facilities, and HR to ensure seamless member, staff matters to appropriate departments or management as required. Communication: Liaise with internal stakeholders day-to-day basis to ensure smooth operations. Requirements: Prior experience in a similar role within the
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
each morning to ensure we have provided what was required and offer any further help
When a quotation
anything we could have done.
Requirements:
Customer service orientation
Dutch and German.
Customer service experience required.
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation