requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints troubleshooting and advising client of possible corrective action that the client can take. Log customer of jobcards where repair services rendered is not covered by existing service contract with client Issuing of printer/device generated alerts and taking corrective action Performing printer repairs at customers
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
well-established motor dealership is seeking to employ a Service Advisor to join their team based in Stellenbosch Stellenbosch, Western Cape. Minimum 2 years' Service Advisor experience in a Dealership Computer literate (Office Qualification would be advantageous Certificated Service Advisor Training completed would be advantageous
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications: