concerns, issues and questions Resolve customers' concerns and answer customers' questions to your best ability promoting the product and company positively, answering questions and addressing concerns as they arise Recommend to meet the customers' needs Refer issues and questions to managers if necessary Prepare product and customer
and DMs on social media. They’ll provide answers to questions and offer customer support. The goal, overall
manner Maintain product knowledge to answer customer questions and make appropriate recommendations Collaborate
recommended services, pricing, and timelines Answer customer questions and address concerns Schedule service
quickest, most effective ways to answer a client's or customer's questions Escalating queries and concerns
Performance Areas include:
on the company's various social media portals. Answer messages and comments on all social media portals
customer's queries. · Excellent listening and questioning skills, combined with the ability to interact
verifying customer's understanding of information and answer Meet with external parties (DD/IFA) when the need apologies, also help with handling of complaints Answering/responding to inbound contact from customers professionally
verifying customer's understanding of information and answer Meet with external parties (DD/IFA) when the need apologies, also help with handling of complaints Answering/responding to inbound contact from customers professionally