Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
administration skills and able to build strong client relationships •Able to perform under pressure whilst advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment indent monitoring and ensure constant follow up with client and supplier until process is complete •Ensure Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure clients, Customer Customer Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates
business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea B2C role responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for selling candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments department and confirm to clients on email with copy to SDM manager, Client Services Manager and Assistant booking confirmations before they are emailed to clients, correct as required and sign. Action account /
performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea B2C role responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for selling candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent
Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer Previous experience in working with client and/or intermediary service providers. Numeracy – Accounting
Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer Previous experience in working with client and/or intermediary service providers. Numeracy – Accounting