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Standard Bank Call Centre Inbound Jobs in South Africa

Jobs 1-10 of 27

Call Centre Agent Claremont NEW

 Quest Staffing SolutionsClaremont  R40 per hour

We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to


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Call Centre Agent- Claremont- Contract Position R40 Per Hour NEW

 Quest Staffing SolutionsClaremont  R40 per hour

We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to


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Sassa - Team Coach NEW

Randburg  Negotiable

Contact Centre Team Coach

Based >The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent


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  • M-kopa Team Coach

    Randburg  Negotiable

    The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management


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  • Assistant Manager Cape Town

     ExlCape Town Region

    You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language


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    Assistant Manager

     ExlCape Town Region

    You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language


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    M-kopa - Quality Analyst

    Randburg  Negotiable

    Position:

    Ensuring established quality standards through continuous evaluation and reporting of compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development languages

    Executives - Australia 3rd June

     ExlCape Town Region

    operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other


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    Executive Cape Town

     ExlCape Town Region

    operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other


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    Operations Manager/industrial Engineer NEW

    Pretoria  50000 Monthly

    metrics

  • Conduct time studies and develop standards for contact center processes
  • Identify initiatives
  • Ensure adherence to performance standards and protocols
  • Collaborate with contact ales reporting
  • Operational reporting in call/ contact centers
  • Customer relations
  • Working


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    Average Annual Salary

    for Standard Bank Call Centre Inbound jobs in South Africa
    R 264,000

    No. of Jobs added in the last week

    for this search.
    27