seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with Onsite Process: Accountable for own work quality, standards and outputs related to policies, procedures and prescribed timekeeping standards at all times and attempt to improve own standards continuously. Align and quality and service delivery standards. Respond promptly to call centre calls in a professional manner, Knowledge Query Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder of providing a first call resolution experience, while maintaining a high standard of customer service Services inbound telephone queue and web touchpoint.
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of providing a first call resolution experience, while maintaining a high standard of customer service Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids and medical
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide