to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
members. They are committed to innovation, quality service, and the well-being of their clients.
The role:
Our client is seeking a Regional Service Consultant to join their team on a permanent basis in candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers minimum of 3 years of experience in a customer service-oriented environment within a medical scheme.
Functions:
Relationship management with our top producing financial advisors Active case/pipeline management Provide require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the Relationship management with our top producing financial advisors • Active case/pipeline management • Provide require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the Relationship management with our top producing financial advisors • Active case/pipeline management • Provide require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product
Relationship management with our top producing financial advisors Active case/pipeline management Provide require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints Providing customers with the organisation's services and product
performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration:
quality service, and the well-being of their clients. The role: Our client is seeking a Service Providers Providers Practice Consultant to join their team on a permanent basis. The successful candidate will be responsible environment. Minimum of 3 years of experience in client service, medical representation, or interaction with specialists
Reference: Cen000344-E-1 Service Advisor - Heavy Vehicle / Truck Industry - Kempton Park Job Description within one hour of booking or truck arrival. Consulting with mechanics, foreman or technical advisors inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be departments. Call customer to advise them about service changes or vehicle pick up times. Maintain positive within one hour of booking or truck arrival. Consulting with mechanics, foreman or technical advisors
Our client in the financial services industry is seeking Client Service Administrators to join their and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able