expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT Services Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached of time. Ensure what is supposed to be collected was collected Daily tracking of couriered (low touch
agreements, facilitating vehicle handovers and collections, conducting thorough damage assessments, upselling
individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies
through tracking and feedback.
responses, and feedback.
operations and staff supervision. Oversee the collection of clearance documents and supervise employees