telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting feedback, or customer requests for items not yet part of company product range. Adhere to procedures and
through written and verbal channels.
Join Our Client: Be part of a team that values innovation, quality service
fostering excellent communication among customers, parts, and service departments to achieve both customer to confirm challenging problems. Following up on parts orders and promptly informing customers of any delays accurate customer information. Monitoring outstanding parts orders and unpaid invoices. Confirming customer
fostering excellent communication among customers, parts, and service departments to achieve both customer confirm challenging problems.
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols Provide first time client contact resolution where possible Position
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols Provide first time client contact resolution where possible Position