product/service information.
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
communication and writing skills Excellent data entry and typing skills Able to manage inbound and outbound outbound calls promptly Always demonstrate an elevated level of customer service Adaptable: resilient person
rapport, and closing.
and providing product/service information. Data Entry: Accurately log call details and customer information
and providing product/service information. Data Entry: Accurately log call details and customer information
in using computer software and systems for data entry, scheduling, and communication.
available resources to provide accurate solutions. Data Entry: Accurately document customer interactions, including Ensure adherence to quality standards and service level agreements (SLAs) by consistently meeting performance
crowd control
Monitor tap-in and tap-out at entry and exit gates
Co-ordinate operational equipment
communicate with diverse groups of people across all levels
Good attention to detail
Take ownership
in using computer software and systems for data entry, scheduling, and communication. Problem-solving