advantageous
improving levels of service Ensures the brand image / identity is maintained during all interactions with internal diploma 1-2 years working experience in eCommerce retail High degree of numeracy and analytical skills, skills Desire to develop a career in omni-channel retail or ecommerce Behaviours: Effectively considers greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel improving levels of service Ensures the brand image / identity is maintained during all interactions with internal
improving levels of service Ensures the brand image / identity is maintained during all interactions with internal diploma 1-2 years working experience in eCommerce retail High degree of numeracy and analytical skills, skills Desire to develop a career in omni-channel retail or ecommerce Behaviours: Effectively considers greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel improving levels of service Ensures the brand image / identity is maintained during all interactions with internal
implementation of the dealer standards, corporate Identity norms, manpower adequacy, quality, customer centricity
primarily in distribution and franchising; motor retailers; car hire and financial and support services sectors interactions with customers (quality, accuracy, attitude etc), providing coaching & counselling as required
SLA monitoring •Adhering to external SLA with retailer (21 day) •Adhering to internal SLA (7 day) •Immediate literate in Microsoft Word (Excel, Word, PowerPoint, etc)
SLA monitoring •Adhering to external SLA with retailer (21 day) •Adhering to internal SLA (7 day) •Immediate literate in Microsoft Word (Excel, Word, PowerPoint, etc)
number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure
time, call number, repairs done, meter readings, etc.) timeously.
Ensure that all parts are logged
with clients on status of call / awaiting spares etc.
Organize and order parts and spares x3 quotes
/>CODs to be paid in full before machines, parts, etc. are released.
Ensure that constant communication
collection, response times, awaiting parts, ETAs, etc.
Take full responsibility that when clients
quotations for repairs for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing capturing of checklists (weekly, monthly, annual, etc.), Asset control for Service department, including quotations for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling paperwork, measuring protocols, MDE Data, MOM's, emails, etc. Support of commissioning jobs in the area of the
quotations for repairs for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing capturing of checklists (weekly, monthly, annual, etc.), Asset control for Service department, including quotations for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling paperwork, measuring protocols, MDE Data, MOM's, emails, etc. Support of commissioning jobs in the area of the