Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills Good Telephone Etiquette Effective Effective and efficient Query Handling Administration Good Listening and Interpretation skills Conflict Management
Insurance, NCA etc.) QA Scorecard Good Verbal and written communication skills Good Telephone Etiquette Effective Effective and efficient Query Handling Administration Good Listening and Interpretation skills Conflict Management
Multilingual proficiency will be an advantage Good administration skills Good verbal and written communication skills
Multilingual proficiency will be an advantage Good administration skills Good verbal and written communication skills
- staff, customers, RSM, BSU, HR, call centre • Good written communication skills — emails to support
- staff, customers, RSM, BSU, HR, call centre • Good written communication skills — emails to support