resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
and drive team to achieve and maintain defined service level agreements and turn around times at the defined Business Writing Skills Task Management Computer Technology Skills Communication Skills Ability to evaluate