Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner (Field Service Team Leader and Controller) and customer. Ensure requirements are met in all actions on
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner (Field Service Team Leader and Controller) and customer. Ensure requirements are met in all actions on
OVERALL PURPOSE OF THE JOB: Understanding the customers needs, identifying new sales opportunities through team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
OVERALL PURPOSE OF THE JOB: Understanding the customers needs, identifying new sales opportunities through team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
assigned customers and send to customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations & creditors
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of