client in the road transport industry to be based in Durban. The successful incumbent will ensure the integrity
Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
Description JOB PURPOSE The Lift and Escalator Service Technician is responsible for equipment to be maintained problems experienced / expected on the site to the Service Manager · Leave the site in a clean and secure procedures to ensure that the equipment is repaired/serviced in a correct and safe manner · Properly shut down records. · Propose material alterations to the Service Manager where it is felt the performance of the can be improved by doing so, and to submit all customers' current and updated requests. · Carry out any
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
outbound call stats determined by management Provide service to both new and prospective clients Compile & Self-motivated and passionate about driving Sales Customer Orientated and Solution driven
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
outbound call stats determined by management Provide service to both new and prospective clients Compile & Self-motivated and passionate about driving Sales Customer Orientated and Solution driven
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
and services provider. The successful incumbent will be accountable for the delivery of services that that meet and exceed customer expectations through the effective management of people, process, and technology IT services by continually improving technology, service delivery, cost efficiency, and customer satisfaction satisfaction. Key Performance Areas: Customers Design and Develop Continuous Improvement and Innovation Operations and Business Units Other Practices and Service lines Peers within the Business Unit All stakeholders
Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance Treating Customer Experience model. Monthly reporting on Treating Customer Fairly Outcomes. Position Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical experience in working with client and/or intermediary service providers.