Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
Description JOB PURPOSE The Lift and Escalator Service Technician is responsible for equipment to be maintained problems experienced / expected on the site to the Service Manager · Leave the site in a clean and secure repairs to affected parts of lift equipment. · Answer calls promptly and confirm urgently with an accurate ETA with the response terms after receiving a dispatch call. · Ensure that an appropriate person on site is procedures to ensure that the equipment is repaired/serviced in a correct and safe manner · Properly shut down
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous supplier to the customer – respect, honesty and dedication must always displayed to the customer and General
Understanding the customers needs, identifying new sales opportunities through calls and emails and helping team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary but not limited to: - Telesales: Calling current clients and cold calling potential clients - Administration: general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing of local deliveries
Understanding the customers needs, identifying new sales opportunities through calls and emails and helping team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary but not limited to: - Telesales: Calling current clients and cold calling potential clients - Administration: general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing of local deliveries
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience installations at Service Centres. Provide policy/product information / training. Follow up service on existing operational targets set by management. Provide client service to both existing and prospective clients. Administration of sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience installations at Service Centres. Provide policy/product information / training. Follow up service on existing operational targets set by management. Provide client service to both existing and prospective clients. Administration of sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration
Description JOB PURPOSE The Lift and Escalator Service Technician is responsible for equipment to be maintained problems experienced / expected on the site to the Service Manager · Leave the site in a clean and secure repairs to affected parts of lift equipment. · Answer calls promptly and confirm urgently with an accurate ETA with the response terms after receiving a dispatch call. · Ensure that an appropriate person on site is procedures to ensure that the equipment is repaired/serviced in a correct and safe manner · Properly shut down