handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
be maintained or repaired assuring the highest standards of quality and safety within the assigned round repairs to affected parts of lift equipment. · Answer calls promptly and confirm urgently with an accurate ETA with the response terms after receiving a dispatch call. · Ensure that an appropriate person on site is Represent company by demonstrating the highest standards when dealing with the public and customers · Maintain personal appearance and work clothes to a high standard and comply with the requirements of the Company
be maintained or repaired assuring the highest standards of quality and safety within the assigned round repairs to affected parts of lift equipment. · Answer calls promptly and confirm urgently with an accurate ETA with the response terms after receiving a dispatch call. · Ensure that an appropriate person on site is Represent company by demonstrating the highest standards when dealing with the public and customers · Maintain personal appearance and work clothes to a high standard and comply with the requirements of the Company
tasks Checking that bookkeepers have done their banking checks; Authorizing store expenditure after scrutinizing requirements); Releasing payments on electronic banking; Addressing client queries, staff queries and other drawdown lists for fund injection; Administrators on bank profiles, responsible for adding, removing or editing new store process; Involved with banks or FeverTree in obtaining bank guarantees for lease deposits for knowledge of accounting principles, practices, and standards. Proficiency in using financial software and tools
financial statements. Negotiate favourable terms of banking facilities with service providers. Ensure accurate performance outcomes are achieved according to required standards. Oversee the procurement function, further ensuring ensuring strict adherence to procurement standards and operational efficiencies. Support analysis of profitability
financial statements. Negotiate favourable terms of banking facilities with service providers. Ensure accurate performance outcomes are achieved according to required standards. Oversee the procurement function, further ensuring ensuring strict adherence to procurement standards and operational efficiencies. Support analysis of profitability
reports. Processing of cashbooks (importing) and bank reconciliations. Processing of salary journals and and others. Payment of accounts on electronic banking. Attending to daily queries at store level. Completion Reconciling of cash banked by store to daybooks daily and follow-up of over/under banking. Checking of daybooks