leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
issues with the TMS immediately. Work long hours (Shift work). Maintaining contact with drivers at all times
issues with the TMS immediately. Work long hours (Shift work). Maintaining contact with drivers at all times
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
D-Form (NBCRFI submissions) Capture changes i.e. Shifts, wages, categories of staff, and general maintenance
D-Form (NBCRFI submissions) Capture changes i.e. Shifts, wages, categories of staff, and general maintenance
Facilitate internal and customer-facing conference calls, demonstrations, and presentations in collaboration