knowledge of the Academy's operations and refer customers to the relevant parties as and when required. of 3 (three) quotations are received from new service providers in instances of new contracts or proposals Management •Manage the facilities and infrastructure service providers by ensuring contracts are valid and fit CEO. •Manage the office cleaner/ office cleaning service provider. •Monitor all messages that come through liaising with the outsourced IT and other support service providers. •Oversee all other office equipment
knowledge of the Academy's operations and refer customers to the relevant parties as and when required. of 3 (three) quotations are received from new service providers in instances of new contracts or proposals Management •Manage the facilities and infrastructure service providers by ensuring contracts are valid and fit CEO. •Manage the office cleaner/ office cleaning service provider. •Monitor all messages that come through liaising with the outsourced IT and other support service providers. •Oversee all other office equipment
for managing the Technical/ Quality Assurance Services (QAS) team, and increasing revenue in the various Technical Manager will provide technical and expert services to the Academy and will be involved in the design also oversee the quality assurance and consulting services, ensuring that the pricing and costing are market-related •Responsible for the tender process to procure the services of •Responsible for the management of the QAS members and customers and all stakeholders with a professional approach. •To be service orientated in
for managing the Technical/ Quality Assurance Services (QAS) team, and increasing revenue in the various Technical Manager will provide technical and expert services to the Academy and will be involved in the design also oversee the quality assurance and consulting services, ensuring that the pricing and costing are market-related •Responsible for the tender process to procure the services of •Responsible for the management of the QAS members and customers and all stakeholders with a professional approach. •To be service orientated in
Ensure an accurate and up-to-date database of service providers, trainers, delegates, and learners. • Engage members, customers, and all stakeholders with a professional approach. • Be service-orientated in dealings with customers. • Have sufficient knowledge within the Academy to correctly refer customers to the Ability to work to deadlines is vital. • Good customer service orientation. • Excellent telephone manners
Ensure an accurate and up-to-date database of service providers, trainers, delegates, and learners. • Engage members, customers, and all stakeholders with a professional approach. • Be service-orientated in dealings with customers. • Have sufficient knowledge within the Academy to correctly refer customers to the Ability to work to deadlines is vital. • Good customer service orientation. • Excellent telephone manners