your primary duty involves delivering exceptional service to our customers. You will work closely with your your team to consistently ensure the highest service standards. Responsibilities: Address customer queries Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to feedback to Management about product matters, service patterns, and customer input to back continuous broaden product knowledge and refine customer service abilities. Ensure customer contentment and loyalty
between operations and the MTS (Managed Trading Services). You will play a pivotal role in assisting marketing the MTS provider. Assist Marketing and Customer Service with queries. Risk Tasks Collaborate with the payments understanding of casino products. Experience in VIP services and bonusing. Knowledge of Compliance and best