responsibilities Ensure effective customer satisfaction and after sales care Take full accountability for new/potential customers along with a focused growth strategy at the existing customers in the allocated
to grow customer base. Present compelling proposals and quaotations to attract new customers and enhance system advantageous Customer Relationship Management: Build and nurture strong customer relationships through promptly addressing customer needs Contract Negotiation and Pricing: Negotiate customer contracts and pricing and existing customers Facilitate the prompt delivery of correct goods, ensuring customer satisfaction business Conduct account management for assigned customer portfolios Strategically revive dormant accounts
to grow customer base. Present compelling proposals and quaotations to attract new customers and enhance system advantageous Customer Relationship Management: Build and nurture strong customer relationships through promptly addressing customer needs Contract Negotiation and Pricing: Negotiate customer contracts and pricing and existing customers Facilitate the prompt delivery of correct goods, ensuring customer satisfaction business Conduct account management for assigned customer portfolios Strategically revive dormant accounts
will play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous) evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service friendly and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
will play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous) evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service friendly and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
essential The ideal candidate will have a passion for customer service and a proactive approach to handling various
essential The ideal candidate will have a passion for customer service and a proactive approach to handling various
calling, mailing, and entertaining prospects and customers to stay in contact and keep them engaged in selling
calling, mailing, and entertaining prospects and customers to stay in contact and keep them engaged in selling
supplier to the customer – respect, honesty and dedication must be always displayed to the customer and General