Johannesburg. Responsibilities: Help the company meet customer acquisition and revenue growth targets by keeping processes for a world-class sales force, by optimising call schedules and the CRM system. Attend sales meeting data is consistently updated including rep call adherence, call frequency and strike rate information is Planning of sales route call schedule from Monday to Friday. Ensure the calling schedules are maintained and where necessary assist in opening of new customers. Ensure a coordinated approach to market development
efficient, effective, and cost-conscious travel service delivery that differentiates the business. Ensure within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
introduction of new products or services to both internal stakeholders and customers. You will play a critical preparing and coordinating all aspects of product or service changes, including developing test plans, conducting creating informative literature for stakeholders and customers. Develop Change Management Plans: Work closely product development, marketing, sales, and customer service, to develop comprehensive change management plans for the introduction of new products or services. Coordinate Test Plans: Develop and execute test
to the highest standards, meeting or exceeding customer expectations. Documentation: Accurately document records for future reference. Customer Service: Interact with customers professionally, explaining repairs recommendations clearly and providing exceptional customer service. Safety: Follow safety protocols and guidelines standards. ASE Certification: Hold a valid Automotive Service Excellence (ASE) Auto Technician Certification computerized control systems. Customer Service: Excellent communication and customer service skills to interact
levels of customer service. Setting and cleaning tables and service areas. Dealing with customer complaints complaints. Checking with customers to ensure that they are enjoying their meals and taking action to correct experience). Must have training on Food Safety and Service Steps. Must speak clear and good English. Be willing
levels of customer service. Setting and cleaning tables and service areas. Dealing with customer complaints complaints. Checking with customers to ensure that they are enjoying their meals and taking action to correct experience). Must have training on Food Safety and Service Steps. Must speak clear and good English. Be willing
Africa, is seeking a talented and experienced Customer Relationship Management (CRM) Configuration Owner the field service application, configuration of sales CRM, approving and deploying customer engagement efficient and effective process solutions that enhance customer experience and support the growth of our business application experience. • Configure the field service and installation app, ensuring its full functionality with business processes and customer needs. • Configure the CRM (Customer Relationship Management) and
relationships with Microsoft customers. Grow share of wallet within these customers of primarily Microsoft working with customers at all levels of an organization including high-profile customers. Experience in develop solutions. Working experience in a customer service environment. Experience preparing and presenting self-motivated, and display a high level of energy. Customer service orientated. Enjoy collaboration and able to
retail. Keeping the studio neat and tidy. Taking calls and managing bookings. Sending reminders and to
retail. Keeping the studio neat and tidy. Taking calls and managing bookings. Sending reminders and to