resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as
fault-finding Handling of incidents according to GROUP processes. Management/Coordination of Incidents Docker ITIL processes, in particular Incident , Problem Management, Configuration Management Any additional
fault-finding Handling of incidents according to GROUP processes. Management/Coordination of Incidents Docker ITIL processes, in particular Incident , Problem Management, Configuration Management Any additional
Functions: SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical the Feature Team are met Ensure that IM (Incident Management), CM (Change Management) and PM (Problem
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Experience with ITL processes (Incident, Change and Problem management) Plan and execute maintenance tasks
(logs, test, new releases etc.) Incident-, problem- and change management Handling and fixing it-security
maintenance IT Security System Monitoring Incident and Request Management (ITSM NEXT) ITIL processes knowledge
possible ROLE: Incident processing and adhering to SLA standards. SAP BW transport management. Support with
Our client requires the services of a n Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting-edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract unt