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Assistant Manager
Exl
Cape Town Region
the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews other essential function that may occur from time to time as directed by the Supervisor Knowledge of the values and following EXL policies and procedures Own Time management as well as that of the trainees Knowledge criteria of 9 month tenure as this will be seen as a promotion to B1 Band B1 can apply for a lateral movement the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews other essential function that may occur from time to time as directed by the Supervisor Knowledge of the values and following EXL policies and procedures Own Time management as well as that of the trainees Knowledge criteria of 9 month tenure as this will be seen as a promotion to B1 Band B1 can apply for a lateral movement the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews
Senior Executive George
ExlEden
adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing • must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent
Senior Executive
ExlEden
adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing • must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent
Senior Training Manager Cape Town
ExlCape Town Region
DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & measuring effectiveness of training Ensure accurate, timely and efficient analysis of Weekly and Monthly reports/Atlas/ERP effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & measuring effectiveness of training Ensure accurate, timely and efficient analysis of Weekly and Monthly reports/Atlas/ERP
Senior Training Manager
ExlCape Town Region
DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & measuring effectiveness of training Ensure accurate, timely and efficient analysis of Weekly and Monthly reports/Atlas/ERP effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & measuring effectiveness of training Ensure accurate, timely and efficient analysis of Weekly and Monthly reports/Atlas/ERP
Systems Operations Manager
ExlCape Town Region
organization Good influencing skills Solid organizational, time management and prioritization skills ITIL Foundation organization Good influencing skills Solid organizational, time management and prioritization skills ITIL Foundation
Systems Operations Manager Cape Town
ExlCape Town Region
organization Good influencing skills Solid organizational, time management and prioritization skills ITIL Foundation organization Good influencing skills Solid organizational, time management and prioritization skills ITIL Foundation
Executive Insurance Cape Town
ExlCape Town Region
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
Executives- Insurance
ExlCape Town Region
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
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