position will be to take responsibility for the end to end management of the Remote Management System (RMS) different customer requirements and business needs Supporting operations and maintenance partners by identifying external stakeholders, and operations and maintenance support partners regarding innovative site-specific power and improve profitability on deployed solutions Supporting the preparation for ISO compliance and certification
This will include contacting debtors after month end payments are allocated, attending to requests for for the Credit Supervisor to approve before the end of the month Clearing all allocated cash in the General queries and, if not, electronically submitting supporting documents to the relevant depot Managing invalid risks, and providing appropriate resolutions Supporting and promoting the business's core values Managing
intervention tickets and Tier 2 network operations support requirements, including escalation management. accountability for providing Tier 2 network operations support, resolving complex technical issues within the accountability for co-ordinating with higher-tier support and external vendors when necessary Providing regular
analysts, architects, delivery managers, operations support Defining partnership strategy for Insurance solutions and product terms, and supporting legal on contracting Offering strategic support on the Insurance strategy
of cyber security policies to ensure adherence Supporting and assisting with the development and management initiatives and existing planned cyber programmes Supporting the design, development, and implementation of adequately designed and operating effectively Supporting management during audits as well as implementing