Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
TO: When answering calls always ensure you have a clear voice tone and are eloquent in English Receiving them appropriately Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate Excellent written and verbal communication skills Customer service orientated Ability to multitask and prioritize
TO: When answering calls always ensure you have a clear voice tone and are eloquent in English Receiving them appropriately Answering, screening, and forwarding incoming phone calls Direct visitors to the appropriate Excellent written and verbal communication skills Customer service orientated Ability to multitask and prioritize
and principals, import/export legislations and customs regulations, economic evaluation and financial levels; Have exposure to Foreign Purchases and Forward Exchange Contracts; Have proven Leadership skills; responsibilities will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures); Ensure customer satisfaction levels are maintained; Managing ETA's from Suppliers to Customers; Drive
and principals, import/export legislations and customs regulations, economic evaluation and financial levels; Have exposure to Foreign Purchases and Forward Exchange Contracts; Have proven Leadership skills; responsibilities will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures); Ensure customer satisfaction levels are maintained; Managing ETA's from Suppliers to Customers; Drive
Make outbound calls to prospective and existing customers to provide them with information on new products convert and to get depositing customers. Build rapport and engage with customers via calls, emails or webchat webchat to better the customer experience. Identify sales opportunities by means of effective listening listening and questioning skills Ensuring a clear understanding of the KPI targets and drive to achieve or exceed marketing or other departments in dealing with customer requests and needs in an attempt to optimise sales
Make outbound calls to prospective and existing customers to provide them with information on new products convert and to get depositing customers. Build rapport and engage with customers via calls, emails or webchat webchat to better the customer experience. Identify sales opportunities by means of effective listening listening and questioning skills Ensuring a clear understanding of the KPI targets and drive to achieve or exceed marketing or other departments in dealing with customer requests and needs in an attempt to optimise sales
strategy that prioritise growth and a positive customer experience. The role incumbent should be hands-on professional relations with internal and external customers to ensure excellent service delivery. Understanding Supplier Payments should provide regular feedback to customers, internal stakeholders, and other teams to ensure in identifying growth opportunities in existing customer base (increasing ARPU). • Develop business cases and Revenue Generation • Identify key suppliers/customers and sign them up for the supplier payments service
strategy that prioritise growth and a positive customer experience. The role incumbent should be hands-on professional relations with internal and external customers to ensure excellent service delivery. Understanding Supplier Payments should provide regular feedback to customers, internal stakeholders, and other teams to ensure in identifying growth opportunities in existing customer base (increasing ARPU). • Develop business cases and Revenue Generation • Identify key suppliers/customers and sign them up for the supplier payments service