Management Business Writing Skills Presentation and Facilitation Skills Solution Architecture Process Mapping Software testing pack design and functional testing Facilitating JAD sessions Modelling techniques (Use Case (compulsory) Other: Software architecture, facilitating JAD sessions, data modelling techniques, UML
Effective verbal and written Communication Skills: To facilitate clear and concise interactions with team members
aftersales administrators, providing guidance and training to team members, and overseeing the processing Leadership and team management skills to supervise and train aftersales service teams. Knowledge of industry-specific Leadership and team management skills to supervise and train aftersales service teams. Knowledge of managing
following: Coordination of in person and or online training sessions for the various impacted business functions
Fund Administration environment advantageous CBAP Training and certification – advantageous Business Analyses certifications for training scheduled during the financial year. Completing all E-Learning training as per the
of sales administrators, providing guidance and training to team members, and overseeing the processing
of sales administrators, providing guidance and training to team members, and overseeing the processing
of sales administrators, providing guidance and training to team members, and overseeing the processing
standards and frameworks Assist in identifying training needs of team members Personal development: Keep