carrying out first line support to clients, dispatching technicians, following up with merchants and departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising plan to get the ATM transaction · Compiling a dispatch e-mail to technicians and other departments, detailing
carrying out first line support to clients, dispatching technicians, following up with merchants and departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising plan to get the ATM transaction · Compiling a dispatch e-mail to technicians and other departments, detailing