Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
through various channels, including emails, phone calls and website inquiries. Researching and qualifying Communicating with customers, making outbound calls to potential customers, and following up on leads in a team environment Excellent phone and cold calling skills. Exceptional customer service skills. Strong
through various channels, including emails, phone calls and website inquiries. Researching and qualifying Communicating with customers, making outbound calls to potential customers, and following up on leads in a team environment Excellent phone and cold calling skills. Exceptional customer service skills. Strong
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM
execute a sales strategy involving customer visits, calls, and email communications Use of Salesforce CRM
changes in the market landscape Quality Assurance: Ensure the quality and accuracy of all deliverables well maintained and meet company standards for quality Order new stock when necessary to replenish inventory
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
client. Key Responsibilities: Ensure excellent quality of stakeholder engagement, and client relationships implemented Ensure training documentation is of a high quality and continuously being updated. Constantly be updated