Training and Awareness: ability to assist with designing training programs to educate employees about financial
satisfaction through feedback mechanisms; Research, design & implementation of best practice customer-centric
satisfaction through feedback mechanisms; Research, design & implementation of best practice customer-centric
Training and Awareness: ability to assist with designing training programs to educate employees about financial
qualifications (e.g. LLB) and/or a professional designation (for example in the compliance field; CPrac or
qualifications (e.g. LLB) and/or a professional designation (for example in the compliance field; CPrac or
recommendations for an options analysis and future design. Conduct an impact assessment, taking into account