is seeking a Customer Service Administrator in Port Elizabeth. Purpose: Coordinate customer activities cost effective manner focusing on customer satisfaction. Duties: Customer Service Coordination Direct liaison sales force, customers, and company supply chain to fill all internal and external customer orders applicable distribution of all customer orders placed & following up on any back orders. Generate customer quotes, sales orders, tax invoices, and credit notes. Handling of customer queries and complaints, should they arise with
secures orders from existing and prospective customers through a relationship-based approach and by creating Demonstrates products and services to existing/potential customers and assists them in selecting those best suited business relationships with current customers and prospective customers in the assigned territory/market products/services. Liaises with existing and prospective customers via presentations, all communication mediums, Researches sources for developing prospective customers and for information to determine their potential
and review customer financial position in order to grant credit limits as part of the customer onboarding onboarding process. Manage customer limits and exposures on forward sales and instore stock levels. The Group and queries with customers. Work closely with the compliance department on new customer credit applications
reports to Directors / Traders. Swopping out of customer loads whenever required. Assisting with approvals Excellent organizational skills. Results orientated. Customer liaison. Ability to work in a highly pressurized
delivering processes to identify bottlenecks. Customer delivery/intake analysis. In-store dwell time ensuring compliance with the same. Liaise with Customers, Freight Forwarders, and Operations departments
delivering processes to identify bottlenecks. Customer delivery/intake analysis. In-store dwell time ensuring compliance with the same. Liaise with Customers, Freight Forwarders, and Operations departments
correct and stays current. Sending sales orders to customers. All and any other related tasks & duties
correct and stays current. Sending sales orders to customers. All and any other related tasks & duties
form or manner Customer Service : Maintains effective working relationships with customers (both internal
Documentation Experience in the Importation process (Customs, State Vet and Port Health) Good understanding