Reference: CAW005659-KdW-1 Service Advisor - Cape Town A professional Vehicle Workshop based in Cape Town (Northern Suburbs) is urgently looking for a Service Advisor to join their team. Minimum Requirements: presentable with a minimum of 1 year experience as a Service Advisor in the Automotive / Motor Industry Drivers
advantageous Duties: 1. Customer Care and Relations Prepare and present each customer quotation to include route simulations and any other information the customer may require to have a complete understanding of Manage and drive high level of customer interaction. Ensuring the customer is kept up-to-date of the new Grow your customer database, by continually following-up and diligently keeping the customer informed allocated strategic accounts (get involved) Provide customers with a point of contact scenario Apply the retail
Cape , a leading Automotive Service Provider dedicated to excellence in customer satisfaction and vehicle facilities and a commitment to delivering top-notch service, we're seeking a skilled and passionate Motor Technician effectively with customers to explain repair recommendations and provide exceptional service experiences. streamline workflow and maximize efficiency in the service department. Qualifications: Minimum of 3 years environment. Excellent communication skills and a customer-focused mindset. If you're a talented Motor Technician
qualified Motor Vehicle Technician to join their busy Service Department. This position requires a qualified and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service. Thoroughly Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively plan and order parts
line with policies and procedures. Liaise with service department and at Head Office to resolve any costing parts to manufacturer as required Liaising with customers in regards to claims Daily, weekly and monthly Kerridge Attention to detail and strong admin Good customer care skills Please note that only candidates with
dealership hours. Be Target driven. Have excellent customer services and people skills. Be passionate about cars
influence skills Good interpersonal skills and customer building skills Strong numerical skills Financial
in the debtors department, such as: Capturing service/sundry sales invoices Recording debtor payments/receipts
in the debtors department, such as: Capturing service/sundry sales invoices Recording debtor payments/receipts