Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
capabilities. Sales driven daily/weekly/monthly. Customer Service Orientated Key Functions: Manage stock and Making sure that effective and efficient customer service is carried out. Oversee to the layout of the
walk-in customers and provide excellent service with regards to parts Provide best customer service Handle Handle customer complaints Receive & log stock into inventory Notify service department when parts /
Administration Duties Telephonic Queries Filing Customer Service Create & Maintain Filing System Respond
services, surpassing customer expectations. Pursue continuous improvement in service efficiency and effectiveness relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience processes. Dedication to delivering exceptional customer service. Excellent verbal and written communication
vehicle features and specifications. Excellent customer service skills with a focus on customer satisfaction
is a multifaceted role that combines sales, customer service, and compliance responsibilities. Requirements:
is a multifaceted role that combines sales, customer service, and compliance responsibilities. Requirements:
duties Manage inventory and stock control Customer service Overseeing orders for replacement parts Meeting
main purpose will be to provide excellent customer service to clients and the dealership through vehicle