act as main contact to customers, manages the activities of multiple large customer accounts and a defined issues, and the ensure that the customer receives high quality service and products while presenting negotiating the day-to-day sales activities for a group of customers to maintain long term relationships with them the specific key account or customers to achieve revenue targets and service goals. Conduct contract negotiations Manager Sales. Participate in customer discussions for products and prepare customer offers in collaboration
for maintaining and executing marketing and customer services functions within the company. This includes cooperation with the Sales, Finance Teams and customers. This is a 6-month contract Marketing Develop relationships with clients/customers by organizing and developing customer marketing plans. Market research artwork for POS and promotional items Attending customer events alongside promoter. Arranging delivery Event planning, coordination and execution Customer Services support functions Digitalization (Teccom;
contracts and services. This role will primarily cover high-value commodities and services, focusing on Manage the purchase of high-value commodities and services to control costs. Minimize commercial risk and effective sources of supply for commodity and service requirements utilized by various operations. Recognize of the allocated portfolio of commodities and services, achieving real cost benefits through effective computer files for the portfolio of commodities and services. Manage and motivate subordinates. Matric/Grade
performance and output of the Service Centre Consultants to drive operational service delivery. The candidate achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold time). Report daily, against SLA. Provide failover support to outsource service team for business continuation purposes. Ongoing to client/organizational objectives within the Service Centre for the specific team being led. Participate Year Diploma or Equivalent Experience 5-8 Years Service Centre Team Leader Experience Knowledge of People
self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field Escalations: Escalations tracking and insights. Service Delivery engagement.
content that supports the company's product and service objectives. This role involves collaborating with that aligns with the telco business's product and service objectives. Develop engaging static assets for
messaging to specific target audiences (e.g. customers, staff, etc.) Banking/ Telecommunication industry
and capacity planning. Ability to configure and customize SAP MRP settings to align with the company requirements
Industry Knowledge: 3-5 years of experience in Quick Service Restaurants and their equipment is highly desirable