an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
Develop and maintain annual budgets for all cost centres, ensuring financial transparency and accountability
Develop and maintain annual budgets for all cost centres, ensuring financial transparency and accountability
integrations with different systems. · Respond to calls, email, and personal requests for technical support
integrations with different systems. · Respond to calls, email, and personal requests for technical support