software application support Working in a global team supporting our client's products Communicating via e-mail, chat Creating documentation and delivering customer and staff training where required Hybrid role (night shift), potential for limited travel to customer sites Covering support hours on both day and night not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver
seeking a dynamic and motivated individual to join our team as a Junior Transport Operations Manager. This role and Optimization: Collaborate with the operations team to plan and optimize loads, considering factors the suppliers and build relationships to ensure service levels are achieved. Performance Monitoring: Monitor insurance documentation are in order. Customer Service: Attend to customer complaints and inquiries, resolve delivery issues, and provide exceptional service to customers. Continuous Improvement: Identify opportunities
seeking a dynamic and motivated individual to join our team as a Junior Transport Operations Manager. This role and Optimization: Collaborate with the operations team to plan and optimize loads, considering factors the suppliers and build relationships to ensure service levels are achieved. Performance Monitoring: Monitor insurance documentation are in order. Customer Service: Attend to customer complaints and inquiries, resolve delivery issues, and provide exceptional service to customers. Continuous Improvement: Identify opportunities
investment for customers by actively managing and expanding new and existing direct sales customer accounts relationships through on site visits, networking, and customer referrals Establish trusted relationships through understand the needs of the prospect and customer to move beyond service provider status to a mutually beneficial Conduct research into prospective and current customer base to identify opportunities and anticipate towards solving the customers unique challenges Act as an advisor for the customer by engaging in continued
identifying, selling and negotiating with prospects and customers with the aim of maximising profits. They must prospects, customers, and build and maintain close relationships with new customers. New Customers and Prospects networking, and customer referrals. ▪Presenting company structure, profile and services to customers. ▪Building development of customers CRM database considering energy requirements, pricing and benefits to customers. ▪Find operators and set up appointments. ▪Coordinate customers meetings with senior management, under accompaniment
new products or solutions through the development teams and our business value chain, acting as a facilitator capabilities, services and products. Support the design, enhancement and development of service levels, policies and communication with internal stakeholders, customers, 3rd parties and or regulators. Management of testing Post implementation testing Treating Customers Fairly and Compliance Create and maintain productive
contracts and service agreements with transportation carriers, freight forwarders, and logistics service providers vendors, and customers. Leadership abilities with the capacity to motivate and develop a team of logistics Knowledge of international trade regulations, customs procedures, and import/export documentation requirements
contracts and service agreements with transportation carriers, freight forwarders, and logistics service providers vendors, and customers. Leadership abilities with the capacity to motivate and develop a team of logistics Knowledge of international trade regulations, customs procedures, and import/export documentation requirements
meticulous and organized individual to join our team as a Billing Clerk. The Billing Clerk plays a crucial environment. Invoice processing: Process invoices for services provided by vendors. Ensure that invoices are billing transactions, invoices, payments, and customer correspondence. Ensure that all billing documentation with the ability to interact professionally with customers and internal stakeholders. Ability to prioritize
meticulous and organized individual to join our team as a Billing Clerk. The Billing Clerk plays a crucial environment. Invoice processing: Process invoices for services provided by vendors. Ensure that invoices are billing transactions, invoices, payments, and customer correspondence. Ensure that all billing documentation with the ability to interact professionally with customers and internal stakeholders. Ability to prioritize