responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
Managing the Recoveries team to ensure that the desired targets are achieved and maintained, and relevant targets and/or goals in terms of the Recoveries Team are achieved and maintained. Effectively manage
Managing the Recoveries team to ensure that the desired targets are achieved and maintained, and relevant targets and/or goals in terms of the Recoveries Team are achieved and maintained. Effectively manage
projects for DMAT improvements Train and motivate team Preparation of monthly shift schedules Monitor and