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Experience and
or Management experience
African National Standards for customer contact centres
acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding Mechanical/Automotive Red Seal Qualification (mandatory) Proven experience in a technical or mechanical role, preferably automotive or fleet management industry Previous experience in a call center environment is highly advantageous interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding Mechanical/Automotive Red Seal Qualification (mandatory) Proven experience in a technical or mechanical role, preferably automotive or fleet management industry Previous experience in a call center environment is highly advantageous interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â
and networking. You will meet set SLAs based on call categories and classifications. You will be responsible and enhance technical skills through hands-on experience and continuous learning. Requirement Bachelor's Minimum 3 year's experience in an IT Support technician role Minimum 2 year's experience with Windows OS
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure to deliver and improve customer (salesforce) experience on deliveries. Assist in the review of handling/delivery monthly spend by partner and/or delivery method. Matric Relevant tertiary qualification in a related discipline e. Supply Chain/Logistics Management 5 years' experience in courier industry Advanced Microsoft Excel R30 000 Basic (depending on qualification and experience)
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure to deliver and improve customer (salesforce) experience on deliveries. Assist in the review of handling/delivery monthly spend by partner and/or delivery method. Matric Relevant tertiary qualification in a related discipline e. Supply Chain/Logistics Management 5 years' experience in courier industry Advanced Microsoft Excel R30 000 Basic (depending on qualification and experience)
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three efficient management of the College's research centres, finances, subsidies, and other resources. Promote Extensive strategic and operational management experience gained at a reputable institution of higher learning remuneration and benefits package commensurate with experience and qualifications. The appointment may be renewed