including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online Shopping
experience will be an advantage. Answering incoming call and convert enquiries into sales. Handle customer
experience will be an advantage. Answering incoming call and convert enquiries into sales. Handle customer
use V13) NodeJS Reach out ASAP for a confidential call to discuss this exciting opportunity. southafrica
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
profiling and analysis
Ø Written communication Ø Risk management. Ø Quality management Ø Service provider management. Leadership:
platforms such as Azure and AWS. Ensuring data quality, integrity, and security throughout the entire
ensure the product meets the requirements and quality standards Enable the Support team to support