We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery conditions of employment act. Workforce management for shift planning based on demand and capacity. Conduct performance Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
A top bank is looking for analyst for the later shift from 2pm - 10pm in Sandton.
Key R
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
willing to do on the job training during day and night shifts; • Able to attend the 2-year programme in our
willing to do on the job training during day and night shifts; • Able to attend the 2-year programme in our
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