MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service a leading Telecommunications corporate. Driving team and individual performance to ensure all KPI and achievements Identify development areas of each team member and deliver effective training programmes performance of the team Manage individual's attendance, conduct and engagement, to improve team performance through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service a leading Telecommunications corporate. Driving team and individual performance to ensure all KPI and achievements Identify development areas of each team member and deliver effective training programmes performance of the team Manage individual's attendance, conduct and engagement, to improve team performance through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language PROFILE Able to work cooperatively with others on a team. Supports change to improve effectiveness. Takes customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language PROFILE Able to work cooperatively with others on a team. Supports change to improve effectiveness. Takes customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three appoint an exceptionally motivated and energetic leader with high professional and academic standing as efficient management of the College's research centres, finances, subsidies, and other resources. Promote
housing six schools, 12 departments, seven research centres, one institute, one research laboratory and three appoint an exceptionally motivated and energetic leader with high professional and academic standing as efficient management of the College's research centres, finances, subsidies, and other resources. Promote
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
of a large listed entity preferred.
Strong leader who understands complexity of a very diverse business
CFO of a large listed entity preferred. Strong leader who understands complexity of a very diverse business