a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses systems in the business Keep all filing and administration up to date Monitor the processes of scanning quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports
successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational systems in the business • Keep all filing and administration up to date • Monitor the processes of scanning quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports
successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational systems in the business • Keep all filing and administration up to date • Monitor the processes of scanning quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports