- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
an experienced fleet controller for their control room. Duties will include incident and alert management technician would be an advantage. Previous control room experience is an advantage.
an experienced fleet controller for their control room. Duties will include incident and alert management technician would be an advantage. Previous control room experience is an advantage.
maintain records of work performed and parts used. Attend and facilitate Toolbox talks. Adhere to reasonable consultation or callouts if required. Safety and Housekeeping If SHEQ hazards and risks are identified to of the employer. Ensure that all safety and housekeeping standards and regulations are adhered to. Ensure PPE is always worn/used. Ensure to maintaining housekeeping standards within pre-determined standards and
diary management, attending to correspondence, preparing presentations as well as attending to Directors personal arrangements across the organisation. Ensuring general housekeeping is taken care of in the Durban Branch (including
diary management, attending to correspondence, preparing presentations as well as attending to Directors personal arrangements across the organisation. Ensuring general housekeeping is taken care of in the Durban Branch (including
Location: Springfield Industrial Park Professionally attend to clients arriving to collect orders. Checking ensure all correct paperwork is attached. General housekeeping of the dispatch area, keeping shelves neat and
responsibilities. . Administration . Attend Promotions . General Housekeeping. . Following Company policies
mechanical or necessary repairs. Safety and Housekeeping If SHEQ hazards and risks are identified to safety and housekeeping standards and regulations are adhered to Ensure to maintaining housekeeping standards