to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
environment Candidate is required to work shifts based on 24/7 rotational shifts, including public holidays. Operation system to be maintained Grade 12 Ability to work shifts A, N, CCENT or CCT (100-490: Supporting Cisco routing
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
and equipment. Person will be required to work shifts and over week-ends (when required). Preference
Requirements:
Filing Managing cleaning staff Managing incoming calls Greeting guests Additional tasks as needed Criteria:
programming. • Design or specify motor control centres, motor lists, cable sizing, cable schedules, I/O
pecific Tasks and Standards: S ales: Visitations - Call on all owners / store managers / bakery managers orders from clients - accurate and detailed. Retail - Call on retail stores - existing and new clients. Marketing:
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer