We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in leveraging remote desktop connections to offer prompt support. You'll primarily communicate through email and Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
application infrastructure, and partner files.
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We're looking for a Application Support superstar to join our team of problem-solving
The Application Support Agent plays a critical role in implementing and supporting the systems and processes After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring required are:
Software/ Application Support (Sales/Service)
Call logging Â
General
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and times be up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must